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SHIPPING POLICY
ALISORA LTD
Company Information
ALISORA LTD
Company No: 16773893
Registered Office:
Avicenna House
258–262 Romford Road
Office 404, Fourth Floor
London, E7 9HZ
United Kingdom
Email: info@alisorastore.com
UK Support Line: +44 7533 045783
Türkiye Support Line: +90 541 113 5121
This Shipping Policy is issued by ALISORA LTD, a company registered in England and Wales.
1. Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email.
Tracking information will be provided where applicable.
2. Estimated Delivery Times
Estimated delivery times vary by destination country and are business days.
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United Kingdom: 11–16 business days
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Germany: 11–15 business days
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Poland: 11–16 business days
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Türkiye: 11–18 business days
Delivery times are estimates only and may vary due to customs clearance, carrier operations, seasonal demand, or other circumstances beyond our control.
3. Shipping Costs
We offer Free Standard Shipping to all supported countries unless otherwise stated at checkout.
4. Customs & Import Duties
For international shipments, customs duties, VAT, or import taxes may apply depending on local regulations.
Such charges are the responsibility of the customer unless otherwise specified.
ALISORA LTD is not responsible for delays caused by customs authorities.
5. Delivery Delays
During public holidays or peak seasons, limited delays may occur.
If your order has not arrived within 20 business days from dispatch, please contact:
We will review the shipment status and initiate an investigation if necessary.