Gizlilik politikası

PRIVACY POLICY

ALISORA LTD

This Privacy Policy applies to the website www.alisorastore.com, operated by ALISORA LTD, a company registered in England and Wales.

ALISORA LTD is committed to protecting your personal data and providing a secure shopping experience. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

This policy explains how we collect, use, process, store and share your personal data when you visit our website or make a purchase.

Personal data is processed in accordance with applicable data protection laws, including:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • EU General Data Protection Regulation (EU GDPR), where applicable

By using our services, you agree to the processing of your personal data as described in this policy.

1. Data Controller

The data controller responsible for your personal data is:

ALISORA LTD
Company No: 16773893

Registered Office:
Avicenna House
258–262 Romford Road
Office 404, Fourth Floor
London, E7 9HZ
United Kingdom

Email: info@alisorastore.com
UK Support Line: +44 7533 045783
Türkiye Support Line: +90 541 113 5121

2. Personal Data We Collect

A. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Referring website

  • Cookie and usage data

B. Information Collected When You Place an Order

When you make a purchase, we collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

We do not store full credit card details.

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve website functionality

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

4. Payment Processing

Payments are processed securely via third-party payment providers.

ALISORA LTD does not directly store or process full credit card information.

5. Cookies

Our website uses cookies to:

  • Enable essential website functionality

  • Analyze traffic and user behavior

  • Improve performance and user experience

You may disable cookies in your browser settings. However, certain features of the website may not function properly.

6. Sharing of Personal Data

We may share your personal data with:

  • Payment service providers

  • Shipping and logistics companies

  • Shopify platform services

  • IT and hosting providers

  • Legal authorities where required by law

We do not sell personal data to third parties.

7. International Transfers

As we operate internationally and use global service providers, your data may be transferred outside the United Kingdom or European Economic Area.

Where such transfers occur, appropriate safeguards are implemented in accordance with data protection laws.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal and accounting requirements

  • Resolve disputes

9. Your Rights

Under UK GDPR and, where applicable, EU GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, please contact:
info@alisorastore.com

You also have the right to lodge a complaint with the relevant data protection authority.